The Eden Project in Cornwall has recently taken delivery of a MOTOTRBO system to support the day to day operations at the site. The system was designed, supplied, installed and is maintained by Gould Electronics.
Eden’s new communications system had to be capable of providing high priority communications in the converted quarry, as well as the higher surrounding area. The Eden project brief was 100% radio availability and the ability to be able to track personnel using an individual’s radio location. A system that has ECO credentials and a future proof digital architecture.
It is well known that traditional walkie talkie radios struggle to provide reliable communications in a quarry with unique architectural structures such as Eden’s.
This unique site is now a showcase for Gould's expertise. Using Motorola’s MOTOTRBO digital solutions, the system has 3 base station sites fulfilling and exceeding the coverage brief. The system supports 150 radios, some working with personnel tracking features which enhance health and safety. The control room staff can keep an eye on lone workers in and around the site. The system has in built redundancy for coverage and for any unforeseen mains power outages. The system is also remotely monitored by Gould’s 24/7 to ensure optimum performance. Gould’s are also able to update any radio programming remotely without the need to return them to base.
Customer statement from the Eden Project
Gould Electronics have been fantastic in helping us to upgrade our radio system. David and Jamie spent a lot of time with us in order to understand our needs and then advised us on options within the budget we had set, breaking through some of the technical language so that we could make informed choices. They then built and installed a bespoke system to our requirements which came on line in May 2015.
We now have a flexible and adaptable digital radio network which has improved coverage and functionality, and has added value to our site’s operational management.
Gould’s have given us excellent customer service throughout the process, building great relationships with our team at Eden. They continue to provide technical support and short term hire, as and when we need it.
Vermont Electrical Power Company Inc. (VELCO) has engaged Gould’s to upgrade its system, adding a further 14 radio sites to its existing 30 site system.
Gould’s are an unlikely partner for Velco as they are 3250 miles away! In fact Velco’s chief technology coordinator head hunted Gould’s, insisting they wanted the best in the business in order to bring their system up to date and keep it running as a fit for purpose, true mission, critical system.
Gould’s was initially asked to step in and consult on a system Velco already had but was not operational, as the original provider had not fulfilled expectations. Since then, the Gould team have been making the 6500 mile round trip to bring the system and the local support teams up to scratch. Coupled with Gould’s remote monitoring, the system now performs 24/7.
Gould Electronics is a UK based company with over 30 years' experience in the design, deployment and support of SMR solutions throughout Europe and North America.
©2015 All Rights Reserved -Gould Electronics Two Way Radio Limited, 7 Scorrier House Workshops, Scorrier, Redruth, Cornwall TR16 5AU