About The Gould Electronics Group

History
Gould Electronics was first established in Cornwall in the late 1980s by David Gould using his tri-trade (electrical, electronic and mechanical) engineering skills gained from many years of service in the Royal Navy. He spent the next two decades developing the company from a small, local radio installations business into a national company that has diversified into several key sectors of the radio communications market. He is still based in Cornwall but now he has built a team of dedicated, professional experts who work with him to provide sales, service and hire of radio systems to customers who can be just down the road or across the Atlantic.

Values
At the heart of our business are the core values of honesty, efficiency and expertise that have been the driving force behind our successful growth and sustained reputation as a company that genuinely puts its customers first and treats them as individuals. We believe that it is the family-based nature of our team that enables us to maintain an enviable balance between friendliness and commercial professionalism.

How We Operate
We do not operate through an impersonal, faceless internet shop. You can reach us through this web site but we want to talk to you. We listen carefully to your specific requirements and then provide a tailor-made solution that is specific to your radio communications needs. The Gould name stands for Value, Fairness, Technical Expertise and Individual Service.

Mission
To continue to strive to increase the speed and efficiency of every aspect of our service in the interests of customer satisfaction and loyalty. We really do pride ourselves on the level of after-care service that we give. We want 100% customer satisfaction and we are prepared to go the extra mile to achieve just that.

Vision
To maintain the long-established and loyal customer base that we have achieved at local and regional levels whilst continuing to grow and consolidate our position at national and international levels. We have recently developed a highly competitive, all-inclusive package which is the focus of our current campaign to win a greater market share.

Project Management

At Gould Electronics, we endeavour to exceed customer expectation in every aspect, from the products we recommend to the “behind the scenes” service that we have put in place to ensure that customers get the coverage and features they want, when they want it.

Over the years, we have come to realise that merely providing a communication solution does not always answer the customer’s total requirements. Sometimes we have to go much further, to completely satisfy a clients needs.

We now supply many new systems that are custom designed that go far beyond the normal requirements. We at Gould Electronics are particularly successful in this area and take the greatest care to ensure that throughout this process, total project management is provided.

• Design & Planning.
• Liaison on system requirements.
• Financial planning consultation.
• Frequency planning and license management.
• Single site, multi site & multi regional systems.
• Bespoke end user training courses.

 

Gould Electronics always on call 24 Hours a Day 7 Days a week..

Customers depend on reliable support throughout their entire service area. From personnel training to natural disaster recovery, Gould Electronics have the support solutions to meet your requirements.

Field Service engineering and Integrated logistics as well as remote diagnostic solutions provide complete service and support throughout the life cycle of your system.

We tailor plans to meet your operational requirements that reduce your total cost of ownership. In addition, Gould Electronics has an extensive network of experts dedicated to provide you with the level of support you need.

• Emergency call out service (UK Only).
• Annual system health checks.
• Radio collection service.
• Loan equipment available.*
• Skilled engineering staff.

Professional site coverage analysis

Gould Electronics offers planning to ensure mobile and portable coverage is achieved as well as offering microwave network path design. Using advanced software tools, Gould Electronics guarantees network performance that meets customer requirements. Our radio planning covers frequency and antenna selection, location and transmission parameters, diversity requirements, and availability calculations. To ensure that no signals interfere with the planned link, Gould Electronics provides customers with on-site frequency surveys, which detail all link specifications and results. Radio planning consulting services and design verification are also available.

Services Include:
• Accurate PC based site coverage analysis.
• Physical on site measurement.
• Frequency planning and license management.
• On site demonstrations.
• Documentation and specification.

Site surveys cover:
• Exact site location verification
• Line-of-sight verification
• Optimal locations for sites
• Locations for indoor and outdoor units, including antennas
• Propagation and possible interference conditions
• Power supply source
• Cable layout
• Site access
• Site-specific installation requirements

 

TAXI Solutions for Vehicles and Office based Dispatch. We supply, install and maintain a wide range of taxi based hardware and dispatcher solutions.as well as In vehicle cameras designed For your safety and piece of mind.

Two way communications systems . Gould offer wide area coverage systems as well as bespoke coverage for short and long term hire solutions.

WiFi HotSpot & broadband wireless access point solutions.